Overview Refund or Replacement Policy

Our refund or replace policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To complete your replacement or refund, we require a receipt or proof of purchase. 

Please do not send your purchase back. Email support@dogsoupbones.com with a description of the problem and if you are seeking a refund or replacement. 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at support@dogsoupbones.com for questions related to refunds and returns.